Behind the Scenes at Hilton Hotel!
On Tuesday 12 February, Retail and Customer Service Level 1 students took a trip to the Hilton Hotel at Gatwick Airport.
After arriving at the hotel by train, they were greeted by the Talent and Culture Manager and one of her colleagues, who gave the students and staff a tour of the hotel. This included different types of rooms, the executive lounge, the hotel kitchen and the conference room. The students were amazed at the size of the hotel, which had 821 rooms and 21 meeting rooms.
The students were then joined by other members of staff, including the Hotel Manager, and other managers of various departments. This was their opportunity to have a Q&A session with the members of staff – the students filled in their work booklets and asked additional questions of their own.
This was a brilliant opportunity for the students to find out more about staff responsibilities and how a hotel is run.
The hotel have now offered work experience and potential employment to the students!